Welcome at Derking.nl
I apologize for this simplistic website. Currently the website is being upgraded. This simple page has been places here, in order to clearly inform you of our capabilities. You will find a short summary on how I think and work, followed by a few examples/explanations to clarify my position and give you more insight in my approach.
What do I do? To simply list summarize it:
- Certification (ISO, BV, ABS, DNV)
I am an experienced Engineer with a strong analytical ability, a non-nonsense approach and a dedication to get the job done. When entering a company or production floor I first analyze the goal and strengths of the company. Every company, product or process has its own definition of “Quality”, so it is always key to first find out the company’s goal on this point. The Quality of a fiat is different than that of a Ferrari. But this does not mean that a Ferrari is better than a Fiat or visa versa. On terms of suitability at different road and weather conditions, diversity of what it can transport and cost, the Fiat will win on all points. Also the amount of required service per 50.000km will be less and cheaper than a Ferrari. But on a racetrack, the Ferrari will be in a league of its own. Obviously, the design, process and production goals and targets inside the Ferrari factory are different then in a fiat, and so are the solutions.
Being able to understand this difference and open-mindedly walking into a factory without prejudgments, standards or fixed systems is the strong point of Derking. We analyses the situation, discuss and critically question the set goals to ensure together with our employer, that the goals of my assignment are actually does goals that brings the customer what they actually want to get.
This might sound a bit unclear, but it is very, VERY critical to have a good idea of your final goals. The right focus is the different between being successful and being unsuccessful.
To give a practical example of unclear goals, on a quality and efficiency point of view.
Situation: A product is designed with specific measurements on a drawing, including a wall thickness of 15mm steel plate. This product is being created at Location A (an external supplier) for the past 8 years. The product does NOT confirm to the drawing, however it does conform and operate as per company and customer requirements. Location B (in company) starts making the product, for a lower price. Due to unavailability of 15mm plate, 16mm plate is used. The performance of the product is same or better than the product from location A, however also not conforming to the drawing.
Point A: Based on this story, one could conclude that both winches are example for the customer, hence the quality is good.
Point B: Engineering department checks the product and sees measurements not as per given tolerances. They say the product quality is unacceptable.
Point C: Location B says they can make as per drawing, but then the price will be higher than the product from location A, which is unacceptable for the sales department.
Point D: Service department sees that the winches from Location A and B are not identical, which can cause problems in the field with non-fitment of “standard service parts”.
Now the question because, what is the correct quality. Who is right. Who is wrong. What is the best solution? The answer is quite simple => It depends on your goal as a company.
If service is a low cost and/or low important part of the company, then point D is not important and can be ignore. Service will have to figure it out on location on a case-by-case-bases. If service and speed and interchangeable is of big importance for cost and reputation (Goodwill) of the company, then this non-equality is the main priority (Equality to each other, Not necessarily Equality to drawing).
If the customer is happy with the product and current production is lowest costs, while service interchangeability is no priority and conformity to drawing from a legal standpoint is not important, one can state the production quality of both locations is sufficient and good (and that if anything, it’s the drawing that needs to be adjusted to create conformity between theory and reality).
If from a legal/liability point of view and/or safety point of view the conformity to drawing is of high importance and non-conformity can give big money and legal problems to the company, the conclusion must be that the quality now and for the last 8 years are unacceptably low.
So from this simplistic example, we can already clearly see that the term “Quality” or “Acceptable Quality” is different depending on who you talk with, what the companies’ goals are and what the priorities are. Hence the great importance of making the standpoint of the company and its customers clear. Working into a random direction, while not being sure the achieved results are in line with the companies goals, is wrong way of working. Random application of “Standards” such as LEAN, Gemba Kaizen, Six sigma, are all standards and tools that are very useful and effective, if applied in the right companies for the right problems and circumstances. They are not tools that always work or always give the right results. So stay away from the so called experts, who and no more than just people that have learned to apply a “standard” onto a company, weather it fits or not. But sometimes, this approach is the same as taking a very nice drilling machine and using it to hit a nail into a wall. My strongpoint is, to really look at the job at hand and then selecting the tool used, without caring if that tool is a customer, standard or internationally recognized method or just on-the-spot no-nonsense approach.
ISO and other standards.
Same as in the above stated quality example, a similar problem exists with ISO and other standards and certifications. These certifications and standards are many times described and approached as a goal to reach, which is inherently wrong. Instead, these are (or should be) TOOLS, that help and assist you in obtaining your real goal, which is “QUALITY”, “EFFICIENCY” and professionalism. These goals are actually in itself also not the ultimate goal, but tools or methods in order to get to your real ultimate goal => MONEY. In the end, any action within the company is about making Money.
Cost and Terms:
I like to keep things simple, however when doing business you always have to take into account the things that can go wrong, and prepare for the worst. The below is my suggestion which as far as I can see covers most fatal points. When contacting me, you can make whatever offer you want, using the below or your own format. My main concern when making a contract will always be:
- Liability. As I’m an individual I cannot afford big law-suites or claims. For this reason, we have to put into writing a limitation that no claims can be made greater than the day-rate (As the other funds are being used for paying direct costs), and that any dispute or discussion will first be discussed and/or solved outside of the courtroom (Keep costs low)
- Salary. My day rates are very low, especially if you consider that most people have a 5-day week, making a day rate from 200-500 a month salary of 4000 to 10000 USD , which is a relative low salary for western Engineers.
- Cost. To ensure coverage of flight/hotel/food and small unexpected expenses, a small surcharge is added to flights based on distance/time for the traveling. The deposited is to ensure that any and all cost for flying to site, staying 3 days, returning to Hanoi, that all costs on hotel, flight, taxi and foods are covered in case of job cancellation or inability/unwillingness of customer to pay the invoice. I trust this is understandable and acceptable for you.
To get a good indication of costs, here are a few examples:
5-day working in Korea, Busan, where customer arranged and will pay hotel, Derking arranges flights, dayrate 400:
- Dayrate = 5x400 = 2000
- Flightcost = 900 + 300 = 1200 (4,5 hr flight 1-way)
- food rate = 25USD x 5 = 125
- Total cost = 3225 USD
- Depost = 900 + 3x400 = 2100 USD
Availability, cost and terms.
- I am currently living and working from Ha Noi, Vietnam. The NoiBai Airport in Hanoi has good flight connections direct to most Asian countries and major cities in the region. This makes me a suitable and good choice for any work in the Asian region. However, I am available for work at any location on the planet.
- Duration: I am available for projects of any duration, however for jobs that takes me away from Hanoi for periods of more than 3 weeks at a time, the options need to be discussed and aligned with my other responsibilities.
- Cost: It will be job and locations depended. Normal calculation will be based on:
o Day rate of 200-500USD a day, depending on location and length of project, based on 8-10 hour days.
o Daily compensation for food and hotel (An amount of 30-100USD depending on location cost for a standard hotel, standard restaurant) for outside Hanoi.
o Flight compensation for exact flight cost, plus
§ 100 USD inside Vietnam (Taxi costs)
§ 300 USD inside Asia (Taxi, visa and inconvenience)
§ 500USD rest of the world (Taxi, visa and inconvenience)
o For longer projects, a precise calculation will be made. Hotel/food/flight arrangements will be made by myself and cost pre-approved by you.
o Deposit amount of [at least 3 day rates + the flight] OR [20% of the full assignment cost] (which every amount is highest) needs to be paid prior to starting the assignment. Flights will not be booked or boarded, prior to receiving this amount. This unfortunately has become a necessity in these economic difficult times, and the amount is chosen as long as possible while ensuring that that my direct costs are covered.
o In case flights and/or hotels are paid by the customer, only the flight-surcharge is billed
o Upon making the deposit and giving an email or other signed contract to me, the customer states and declares:
§ They agree that my liability is maximized to the paid amounts of day-rates.
§ They agree any dispute will first be discussed in person to resolved the situation, prior to any legal actions
§ They agree to pay the full agreed job-cost. For example, if booked for 12 days but work is finished after 10 days, customer pays for the 12 days.
§ Normal working time is 8-hours a day. I will not charge any overtime, and I will work longer then 8-hours a day where possible or required, but that necessity and requirement of overtime is at my discretion.
§ Payment is a net amount. Any legal taxes or other costs as per customer’s country to be paid are the responsibility of the customer. Income taxes in Vietnam are the responsibility of Derking.
Please note that the above is my standard suggestion and is not a high cost, especially compared with the costs, risks and headaches of sending your own Engineer from a western country to Asia. However, I am always open for any suggestion or offer you might have. Please contact me with date, duration, location and the type of work to Mark@Derking.nl or Mark.Derking@gmail.com and I will give you my quote as soon as possible.